Ho77 Privacy Policy — Your data is safe with us

Ho77 (ho77.app) is an online gaming and Sports Betting platform operated for users in Bangladesh. We believe that protecting your personal information is a fundamental right, and that belief is at the core of how we've built our privacy policy.

This Privacy Policy document explains what information ho77 collects, how that information is used, who it may be shared with, and what rights you have over your data. By using ho77's website or services, you are agreeing to this Privacy Policy.

This policy is part of our Terms & Conditions' an integral part. We are committed to ensuring your information is never misused and that the highest security standards are maintained at all times.

Ho77 collects user information in several ways. Below is a breakdown of what data is collected and why:

Automatically Collected Information

When you use ho77, certain information is collected automatically, including:

• Login time & date records
• Time spent on each page
• Internet connection type and speed
• Clicks, scrolls, and other interaction data

Ho77 uses collected data only for specific, legitimate purposes. We never use your information for unnecessary or unauthorized ends. The primary use cases are:

• Account Management: Creating, verifying, and keeping your account secure.
• Payment Processing: Processing deposits and withdrawals securely.
• Support Services: Resolving your complaints or questions promptly.
• Security: Preventing fraud, money laundering, and other illegal activities.
• Legal Obligations: Meeting regulatory requirements.
• Service Improvement: Improving the gaming experience and overall site performance.
• Responsible Gaming: Detecting unusual gaming behavior and providing support.
• Promotional Communications: Offers and updates are only sent with your consent.

Ho77 never sells or rents your personal information. However, limited data may be shared with trusted partners in specific circumstances:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information required to process transactions.
• Game Provider: Third-party game providers receive only the minimum data necessary to operate their games.
• Identity Verification Services: Approved service providers for KYC verification.
• Legal Authorities: Where required by court order or legal obligation.
• Security Partners: Specialist firm in cybersecurity & fraud prevention.

Ho77 uses industry-leading security measures to protect your data. Our layers of protection are outlined below:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall Protection: Advanced firewall to block unauthorized access.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Staff Training: All staff are trained on data protection policies.
• Incident Response Plan: Swift action protocols in place for any security incident.

Ho77 uses cookies and similar technologies to improve site performance and deliver a personalized experience. Cookies are small text files stored in your browser.

You can manage cookies through your browser settings. Note that disabling essential cookies may affect certain features of the site.

As a ho77 user, you have a number of important rights over your own data. We fully respect and uphold those rights.

Ho77 retains your information only for as long as necessary. Retention periods vary depending on the type of data:

• Account Information: For the full duration of the active account and 5 years after closure.
• Financial Transaction Records: 7 years as required by legal obligation.
• KYC Verification Documents: 5 years after account closure.
• Gaming History: For the duration of the active account and 3 years after closure.
• Support Contact: 2 years from the date of last contact.
• Cookies & Log Data: Up to 90 days.

After the specified retention period, data is securely deleted or fully anonymized so that you can no longer be identified in any way.

Ho77 is a platform operated exclusively for adults aged 18 and over. We do not knowingly collect personal information from minors.

• Age verification is carried out at the point of registration.
• Proof of age is mandatory during the KYC process.
• Accounts suspected of belonging to a minor are suspended immediately.
• Any minor's data collected inadvertently is deleted without delay.

Ho77 reserves the right to update this privacy policy as needed. When changes are made, the following steps will be taken:

• The date of the latest update will be noted on this page.
• Registered users will be notified by email or in-app notification for any significant changes.
• Continued use of the platform after changes have taken effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

For any questions, complaints, or data requests regarding the Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Website support chat (available 24/7)
• Response Time: Typically within 24–48 hours

Our dedicated privacy team handles all your requests with the utmost care. We are always committed to keeping your data secure.